HOW IT WORKS • WHAT IS NEEDED • IMPLICATIONS OF NEWER TECHNOLOGIES

Address Key Issues
Examine and identify different types of fraud and explore ways to overcome this

Gain A Full Understanding
Understand what acquirers and issuers are and how to become one

Key Takeaways
Deep knowledge from an industry veteran with over 30 years experience

Get a crash course on payment technology, strategies, issuing, and acquiring

Attend this training and gain a complete description and explanation, end to end, on card issuing and acquiring, payment technologies, card schemes and merchant acquisition.

This course will provide a general overview of the card payment landscape, providing participants an understanding of the different categories and technologies of card payments. It discusses the roles and responsibilities of all actors involved (the 4 corner model) and the drivers behind the developments – both on business and technical level. The lifecycle of cards, terminal and transaction processing is discussed, and the challenges for the issuer and/or acquirer are addressed.

IN JUST 2 DAYS YOU WILL:

  • Learn the payments market and how it has developed
  • Understand what an acquirer is, the risk and benefits and what you need to do to become one
  • Understand what an issuer is, the risk and benefits and what you need to do to become one
  • Become well versed in types of fraud and prevention techniques
  • Explore the various Payment Options
  • Learn about new types of Cards: Dual Application/Prepaid/NFC
  • Explore Wallets – will these take over from credit/debit/prepaid in the future?
  • Explore other emerging technologies
  • Consider the advantages and challenges of Faster Payments
  • Discuss the Future of the Industry
  • Explore operational challenges unique to the industry

MEET YOUR TRAINER

Our Expert Trainer has over thirty years of experience in cards, computing and management services. He has excellent knowledge of applications in the credit, debit, salary, pre-paid and payment card industry. Over the last twenty years he has been involved heavily in the development of strategic approaches to payment processing, mobile payments, remittances and the emergence of Smart Cards and the EMV standards, since launching the first EMV cards in 1997. He has become a leading exponent in the use of electronic payments across all market sectors, to exploit and utilize the opportunities the technology provides for expansion of the business into new sectors such as the unbanked, the efficiency of operation, and the drive to increased profits. He has developed strategies and implemented programs to support the use of all types of payment technology in many environments.

He is involved in the application of chip, EMV and electronic payment technology into all market sectors where this can be used including payments, ticketing, loyalty, leisure, phones, vending and all of the other potential applications that the chip technology can support together on the one platform.

His experience has covered Card Launch, Digital Payments, Transaction Outsourcing, International Merchant Settlement, Remittance Processing, Mobile Payments, Remittances, EMV Smart Card developments in all market sectors, Secure Electronic Commerce and other related applications. In addition he has worked on ATM, EFTPOS, Fraud Systems, Card Management, Billing Systems and the International Payment systems. He has worked with Financial Institutions, Card Schemes, Retailers, Loyalty Providers, Travel Companies, Oil Companies and Telecommunications Providers.

Additionally on occasion, when required, our Expert Trainer has acted as an expert witness in court cases. Recent examples include a) A dispute on the ownership of data between a card issuer and a processor and b) A dispute over the ownership and intellectual property rights of a piece of software between two software companies.

Organisations that will benefit:

  • Retailers
  • Mobile Operators
  • Banks
  • Card Issuers
  • Cards & Payments Suppliers
  • Payment Platform Companies
  • Government & Regulators
  • Lawyers
  • Merchants
  • Insurers
  • Consultants

Who will attend:

  • C-level Executives: CEO, CFO, COO
  • Business Development and Sales
  • Marketing Executives & Public Relations
  • Investor Relations
  • Strategic Planning
  • Procurement & Sourcing
  • Operations

COURSE AGENDA

Day 1: The Payments Market And How It Has Developed ⇓

  • What does an Acquirer do?
  • What does an Acquirer need to be an Acquirer?
  • How does an Acquirer make Money?
  • What are the drawbacks of being an Acquirer?
  • What does an Issuer do?
  • What does an Issuer need to be an Acquirer?
  • How does an Issuer make Money?
  • What are the drawbacks of being an Issuer?

Day 2: What Has To Be In Place To Operate Efficiently? ⇓

  • Types of Fraud and what we are doing to prevent fraud
  • Exercise: Develop a plan to contain and prevent fraud involving a payment scheme using a mobile based payment method in this region. Identify the factors in this decision and the main drivers considered and the options considered
  • Payment Options
  • Mobile – Will the phone replace the card?
  • New Types of Cards Dual Application / Prepaid / NFC
  • Wallets – Will these take over from credit / debit / prepaid – what is their future
  • Other Emerging Payment Methods like Square and Facebook Credits
  • Unbanked Payment Methods
  • Faster Payments
  • The Future
  • Case Study: Study the launch of a live payment method, being one of the new developments like Facebook Credits into the market place and determine and agree the steps taken in the launch and how they affected the up take of the product in the market

IN-HOUSE

If you have a team of three or more, our experts can come to you!