Successful completion of the course makes you a Certified Advanced Executive Personal Assistant. You can use the designation of AEPA™ on your resume and business. The course is accredited by Qualifi; a UK recognized awarding organization.
Certified Advanced Executive Personal Assistant (AEPA)™
Address Key Issues
Best practice in the role of the modern Executive PA
Gain A Full Understanding
Latest case studies from the world’s top companies like Shell, Walmart and Corrus
Key Takeaways
Gain an internationally recognised accreditation
Become a Certified Advanced Executive Personal Assistant (AEPA)™
This course allows PAs to practice vital skills such as influencing skills, presenting ideas to management, project management and win-win negotiation. It also uses practical case studies to investigate common PA issues.
A personal assistant (PA), also known as an executive assistant or administrative assistant, facilitates the day-to-day operations of an employer by prioritizing correspondence, scheduling activities, screening phone calls and running errands. This comprehensive program course covers the essential knowledge and skills required for a successful career as Executive Secretary or Personal Assistant. This course looks at the role of the modern secretary and provides insight of how to carry out duties related to office administration and management. Course participants will be able to align their personal performance to their organization’s vision and objectives.
By completing this course, delegates will develop excellent interpersonal skills and become better able to manage teams. In addition, this course helps candidates assess and enhance their career and promotion opportunities.
IN JUST 3 DAYS YOU WILL:
- Develop best practice in the role of the modern Executive PA
- Understand how to effectively organise your workflow
- Feel confident working effectively with different communication styles
- Delve into Project Management: using a timeline to plan your projects
- Improve office systems to make your job easier
- Gain practical win-win negotiation skills
MEET YOUR TRAINER
Our Expert Trainer has over 18 years professional experience consulting and running a large number of projects internationally in countries such as England, United States, Australia, South Africa, Kenya, Tanzania, Ethiopia, Zambia, Congo, Dubai, Malaysia, and China in the areas of construction, mining oil & gas and banking and finance.
Recent clients have included the Ministry of Finance, Ministry of Agriculture, Coca-Cola, Bank of Tanzania, African Development Bank, FINCA Bank, Shell, Downer Mining in Australia, and Rio Tinto in Australia.
He has an impressive academic profile including an accredited training and assessment practitioner qualification.
Organisations that will benefit
- All Forward Thinking Companies
Who will attend
- Senior Secretaries
- Executive Secretaries
- Personal Assistants
- Top-Level Management
- Secretaries
COURSE AGENDA
Day 1: PA Strategy ⇓
- Big Picture Introduction
- Speed Networking
- Profiling The Contemporary Executive PA Role
- What Is Project Management?
- How Do We Manage Projects?
- Working Productively With Your Boss
Day 2: Meeting Project Challenges ⇓
- Managing Your Time & Work Flow
- Techniques For Improving Your Work Flow
- Understanding Your Team
- Understanding Project Management Processes
- Identifying & Off-setting Risks
- Using Timelines
Day 3: Performance Management ⇓
- Communication Skills – Getting What You Want From Others
- Dealing Assertively With Managers
- Communication Skills And Body Language
- Problem Solving And Win-Win Negotiation Strategies
- The Rules Of Negotiation
- Releasing Your Managerial Potential
- Strategies For Maximizing Your Performance Appraisal Scores
- Goal setting: Writing A Personal Development Plan
“Very well presented course.”
- Past Client
“The course was a great combination of technical and practical skills. Not only was the content of the course very well structured, the presenter led the course in a fantastic way and provided great support in preparation for the Examinations.”
- Past Client
"The training was great and practical. The pace, case studies, group work and duration of the class were appropriate. I have been able to use the skills gained in my current workplace on new projects from the knowledge that I learned from the training. I feel more comfortable dealing with technical projects and being part of any project team. The instructor was also very helpful and a joy to train with. Thank you"
- Past Client
“Very well presented course which provided tangible and realistic strategies I can use daily in my daily work in such a global organization.”
- Past Client
