• COMPREHENSIVE OVERVIEW • ECONOMICS OF PAYMENTS
• INDUSTRY ISSUES & DEVELOPMENTS

Address Key Issues

Explore the technological innovations entering the markets, their impact and potential

Gain A Full Understanding

Learn how to overcome the operational challenges unique to the sector

Key Takeaways

Understand the economics of payments in emerging markets and be the first to identify and exploit new opportunities

GET TO GRIPS WITH THE PAYMENTS INDUSTRY AT SPEED

Gain a comprehensive overview of the complex industry. During the course of this 3-Day course on Payments, our expert trainer will walk you through the complex world of the global cards and payments industry – essentials of the payment industry, different payment options, operational challenges and latest regulations.

IN JUST 3 DAYS YOU WILL:

  • Gain an understanding of the current industry issues
  • Understand the economics of payments and emerging markets
  • Master project appraisal
  • Explore the innovations entering the markets, their impact, and potential
  • Find out about new types of cards
  • Explore emerging payment methods
  • Explore how to manage risk
  • Understand the types of fraud and the technologies and techniques being employ to prevent fraud
  • Review operational challenges unique to the industry
  • Review the regulation – who are the regulators and what do they do

MEET YOUR TRAINER

Our Expert Trainer has over thirty years of experience in cards, computing and management services. He has excellent knowledge of applications in the credit, debit, salary, pre-paid and payment card industry. Over the last twenty years he has been involved heavily in the development of strategic approaches to payment processing, mobile payments, remittances and the emergence of Smart Cards and the EMV standards, since launching the first EMV cards in 1997. He has become a leading exponent in the use of electronic payments across all market sectors, to exploit and utilize the opportunities the technology provides for expansion of the business into new sectors such as the unbanked, the efficiency of operation, and the drive to increased profits. He has developed strategies and implemented programs to support the use of all types of payment technology in many environments.

He is involved in the application of chip, EMV and electronic payment technology into all market sectors where this can be used including payments, ticketing, loyalty, leisure, phones, vending and all of the other potential applications that the chip technology can support together on the one platform.

His experience has covered Card Launch, Digital Payments, Transaction Outsourcing, International Merchant Settlement, Remittance Processing, Mobile Payments, Remittances, EMV Smart Card developments in all market sectors, Secure Electronic Commerce and other related applications. In addition he has worked on ATM, EFTPOS, Fraud Systems, Card Management, Billing Systems and the International Payment systems. He has worked with Financial Institutions, Card Schemes, Retailers, Loyalty Providers, Travel Companies, Oil Companies and Telecommunications Providers.

Additionally on occasion, when required, our Expert Trainer has acted as an expert witness in court cases. Recent examples include a) A dispute on the ownership of data between a card issuer and a processor and b) A dispute over the ownership and intellectual property rights of a piece of software between two software companies.

Organisations that will benefit:

  • Card Issuers
  • Banks
  • Government & Regulating Bodies
  • Retailers
  • Mobile Operators
  • Cards and Payments Suppliers

Who will attend:

  • C-level Executives: CEO, CFO, COO
  • Heads of NFC
  • Heads of Payments
  • Business Development & Sales
  • Marketing & Public Relations
  • Strategic Planners
  • Procurement & Sourcing

COURSE AGENDA

Day 1: The Payments Market And How It Has Developed ⇓

  • Big picture introduction
  • Essentials of the Online Payments Processing Industry
  • What is a payment, Banking, Cards, Mobile Payments
  • Online Payments, Remittances etc
  • Review the Main Players in the process
  • Review of how the older card payments fit into newer innovations such as ecommerce and mobile payments
  • Wireless Payment Technologies – innovations, impact, barriers
  • Managing eCommerce and ePayments Risk

Day 2: Making Sense of the Payment Options ⇓

  • Project Appraisal
  • Payment Options
  • Operations Functionality
  • Mobile – Will the phone replace the card?
  • New Types of Cards Dual Application / Prepaid / NFC
  • Wallets – Will these take over from credit / debit / prepaid – what is their future
  • Other Emerging Payment Methods like Square and Facebook Credits
  • Unbanked Payment Methods
  • Faster Payments
  • Case Study: Study the launch of a live payment method, being one of the new developments like Facebook Credits into the market place and determine and agree the steps taken in the launch and how they affected the up take of the product in the market.

Day 3: What has to be in Place to Operate Efficiently? ⇓

  • Types of Fraud and what we are doing to try and prevent it
  • Exercise: Develop a plan to contain and prevent fraud involving a payment scheme using a mobile based payment method in this region. Identify the factors in this decision and the main drivers considered and the options considered
  • Operational Challenges unique to the industry
  • Documentation / Legal
  • Exercise: Review and define the legal aspects needed to operate in a European country with the appropriate regulations needed to make that operation possible
  • Define who you would need to negotiate with and how this would be done
  • Negotiation – who do you have to negotiate with and in what ways?
  • Regulation
  • Case Study: Determine the most important aspects involved in launching a payments business in a developed market and define how it will make profits for a bank

BROCHURE

IN-HOUSE

If you have a team of three or more, our experts can come to you!

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