Underpin your approach to product and brand with a customer-centric mentality

Address Key Issues
Understand the best practices in product marketing and brand building for energy

Gain A Full Understanding
Deepen your understanding of brand at an intangible and intangible level

Key Takeaways
Explain, justify and defend the product strategy and brand building decisions you make with greater confidence and conviction

Proven product strategy and brand building tools and techniques

Successful energy brands understand that products and brands combine to drive organizational performance. However, there can be a tendency for energy brands to focus on functional features when considering competitive strategy. The result? Inadequate customer focus, a functional value proposition, limited emotional relevance, confused brand positioning, profit margin pressure, and ultimately disappointing financial performance.

The three days are structured around a proprietary “Product Strategy and Brand Building CanvasTM. The CanvasTM is a robust management tool that takes energy professionals, step by step, through the process of launching and marketing products combined with robust brand-building methodologies.

Within the context of the Canvas, each session follows a three-step process:

  • Input: The Trainer will introduce relevant tools and techniques in addition to illustrative case studies
  • Application: The tools/templates introduced during the input stage will be applied to a specific product via group work
  • Discussion: Facilitated group-based discussion will provide your team with an opportunity to share the application of the tools/templates (steps 1 and 2) ideas with the wider group.

This interactive approach gives you the chance to apply the knowledge you acquire in the context of your organisation while having an opportunity to discuss emerging issues with colleagues and receive feedback from our Expert Trainer.

Understanding how statistical techniques can be used to reduce the risk associated with product strategy and brand building is a common thread that runs through the training. You do not need prior statistical experience to understand these methods. The focus will be on practical application and understanding so participants can add statistical science to their product strategy and brand building endeavors.

IN JUST 3 DAYS YOU WILL:

  • Structure your thoughts by applying the Product Strategy and Brand Building CanvasTM
  • Know how to launch energy products your customers don’t know they currently need, just yet
  • Proactively manage your energy product portfolio to increase customer lifetime value through cross-selling and up-selling
  • Use service design tools to deliver customer insights that facilitate the delivery of more relevant products and brand experiences
  • Articulate your product’s value proposition in a concise and compact statement
  • Manage the product throughout its entire lifecycle more effectively (e.g. idea, development, launch, growth, maturity, replacement)
  • Optimise the management of energy products which are at different product life cycle stages through portfolio analysis
  • Understand why successful energy brands compete on value and feelings, not price and product features
  • Appreciate why energy brands that focus on the experiential component of the product win in today’s markets
  • Understand how advanced statistical techniques can reduce product strategy and brand building risk
  • Understand the internal and external factors that drive successful product commercialisation and brand building in the energy sector
  • Dovetail your work with other marketing activities and operational activities to facilitate a more collaborative and holistic approach to product strategy and brand building
  • Help your colleagues understand the merits of competing primarily through value, emotion, and brands – not price, function, and products.
  • Apply a range of practical product strategy marketing and brand building tools/templates in the context of your energy organisation

MEET YOUR TRAINER

Our Expert Trainer has over 20 years of brand marketing experience spanning Europe, the Middle East, South East Asia and Japan. He specialises in helping brands retain relevance through the brand experiences they build. Johnson & Johnson, BUPA, Dubai Properties, Maybank, Orange, Saudi Telecom Company, Al Rawabi, Ooredoo and PepsiCo are amongst the brands he has helped.

Departments that will benefit:

  • Product
  • Brand
  • Marketing
  • Brand Experience
  • Customer Experience
  • Strategy
  • Sales
  • Business Development
  • Corporate Communications

Who will attend:

  • Chief Marketing Officer
  • Marketing Director
  • Head of Department
  • Senior Management
  • Executive
  • Senior Executive
  • Executive Vice President
  • Vice President

COURSE AGENDA

Day 1: Developing a mindset shaped around delivering customer value ⇓

  • Introducing the Product Strategy & Brand Building CanvasTM
  • Profiling Your Energy Target Customer
  • Customer-Centric Product Innovation in the Energy Sector (i): Customer Journey Maps
  • New Product Development (i): Understanding goods, services, and experiences in Energy
  • New Product Development (ii): Price, Features, Benefits & Value Proposition Development for Energy

Day 2: Effective product management and brand building ⇓

  • New Product Development (iii): Strategic Product Lifecycle & Product Portfolio Management in the Energy Sector
  • Understanding Brand and Brand Strategy (Product Focus) in Energy
  • Strategic Brand Management (Product Focus) in Energy
  • Strategic Product Launch: Segmentation, Targeting, and Positioning

Day 3: Product commercialisation and group presentations ⇓

  • Commercialisation in Energy (i): Product Launch Decisions
  • Commercialisation in Energy (ii): Product Launch & Management (Internal activities & interfaces)
  • Group presentation preparation
  • Deliver groups presentations with Q&A preparation
  • Discussion / Action Planning
  • Wrap up and recap
  • Case examples include: Vodafone, Google, HiKPN, Orange (UK / Group), WeChat, Line, AT&T, TrueMove, Optus Koodo, Digi, Swisscom, Apple, T-Mobile, Virgin Mobile, 02, Three, TIM and Siemens.

For further information please call: +44 (0)1372 308547

or click on the brochure tab below

IN-HOUSE

If you have a team of three or more, our experts can come to you!