Robotic Process Automation for Telcos
Address Key Issues
Create a business and implementation plan to introduce RPA into the Telco domains using a CoE model
Gain A Full Understanding
Learn how to leverage Robotic Process Automation to automate core Telco processes
Key Takeaways
Walk away able to incorporate RPA into your Digital transformation initiatives and move the needle in terms of customer experience and shareholder value
Robotic Process Automation for Telcos
The telecom industry is in a state of digital transformation and understanding how to leverage Big Data. Robotic process automation (RPA) brings substantial benefits to the telecommunications industry because it is supported by high-frequency manual, repetitive, rules-based processes, which are critical for appropriate service delivery. The basis of telecom is thus made up of processes that are highly eligible for automation.
In the past few years, there has been much consolidation in the telecommunications market. Controlling costs, managing data, developing new services, acquiring talent, and increasing business agility are pain points that offer considerable challenges. RPA and intelligent RPA are specifically designed to assist companies in meeting and overcoming such challenges and Opex reduction.
IN JUST 2 DAYS YOU WILL:
- Understand the key software components and the role of RPA on enterprise Digital Transformation
- Learn how to apply some of the key strategies, frameworks and techniques that underpin successful RPA implementations
- Become familiar with RPA and its business applications and implications on process optimisation and corporate work ethic
- Learn how to communicate the advantages of RPA to staff and engender a digital mindset and culture inside your team/organisation
- Evaluate the bottom line benefits of RPA in terms of OPEX reduction and enhanced customer satisfaction
MEET YOUR TRAINER
Our Expert Trainer is a principal consultant at a think tank which provides a portfolio of consultancy services to address the strategic challenges faced by organisations throughout the telecoms value chain, including mobile and fixed operators, ICT service providers, site suppliers and equipment vendors.
He has facilitated technology workshops for Telco operators in Europe, the Middle East and SE Asia on various aspects of next-generation networks. He has worked with Tier 1 Telcos on formulating migration paths, business models and monetisation strategies for 4/5G, IoT, NFV, AI and Blockchain. He also conducts commercial and technical due diligence for Investment Banks.
He is passionate about new technologies and digital transformation. Considered by his peers as an artful blender of technical, commercial and financial elements to explain networks that respond to the new age digital consumer.
Organisations that will benefit:
- Telecom Operators and Communication Service Providers
- ISP's
- Media Broadcasting Companies
- Government Regulators
- Investment Bankers
- Large Enterprises: Manufacturers, Finance and Insurance, Freight Logistics
Who will attend:
- Chief Commercial Officers
- Heads of Project Management
- Heads of Internal Audit
- Regulatory Affairs Directors
- Chief Technology Officers
- Digital Transformation Leaders
- HR and Change Managers
- Heads of Strategy and Growth
- Digital Procurement teams
- Senior Executives and their teams involved in digital transformation, process optimization
COURSE AGENDA
Day 1: What is RPA and main drivers for Automation ⇓
- Enablers of RPA: Software platforms, Business imperatives, Big picture review
- Analysing why Telcos need RPA in the Digital era
- Benefits of unified automation strategy enabling digital transformation
- Cognitive automation, the tip of the iceberg: AI, ML with BOT insights
- Find your path – Bridge the legacy IT stack to digital stack journey
- Market Dynamics: RPA adoption by enterprises across various industry verticals: Transportation, Manufacturing, Customer service, Finance, etc
Day 2: A Blueprint to implement RPA in Telco Domain ⇓
- Identify opportunities to automate
- Validate the opportunity
- Select a design model
- Develop the automation plan
- Rollout plan using CoE model
- Maintain your automation activity
- Quantifying Robotic Process Automation Benefits
- Case Studies: Global Telcos embrace RPA
- Using RPA Software: Experience hands-on how RPA works
- Case Study in Groups: Devise an RPA strategy, problem-solution fit, technical solution check, develop a business model and solution architecture choices. Identify the challenges and opportunities of implementing RPA in the Telco.
“Very well presented course with real-life case studies which I can apply to my daily work immediately.”
- Past Client
“Fascinating course and a career-altering experience.”
- Past Client
